FAQ

A Salto Support Registry is a simple way to share the items that would genuinely help during
treatment or recovery. It gives friends and family clear guidance so they can
show up in meaningful, practical ways.

No.

Survivorship begins at diagnosis - and support needs don’t disappear when treatment ends. Whether you are newly diagnosed, in active treatment, navigating recurrence, or in
long-term recovery, your registry can reflect where you are right now.

No. A registry helps survivors/caregivers create a list of items personal to their needs. However, if you would like to simply purchase items you can do that at any time. Just click the "shop" button on the top menu or any of the product buttons that take you directly to the shop.

Anyone.

• A survivor can create their own
  registry.
• A caregiver, spouse, family
  member, or friend can create one on someone’s behalf.

Support often extends beyond the patient - and we honor that.

Yes.

Many caregivers or family and friends, create a registry to help coordinate support and reduce
repeated conversations about what’s needed. Registries can always be reviewed
and adjusted as needs change.

It doesn’t have to be perfect to be helpful.

No.

Creating and managing a registry is completely free.

Salto Health curates products designed to support comfort, organization, rest, nourishment, and everyday ease during treatment and recovery.

Our focus is on reducing the mental load for both survivors and caregivers. Items are selected based on lived experience, survivor feedback, caregiver insight, and thoughtful research.

We continue adding new items regularly as needs evolve.

Yes. We encourage you to share your registry so that loved ones know how they can help.

You can:

• Share a direct link privately
• (Sharing links is nice when you have a group text or social media group that makes it easier to share all at once.)
• Leave it searchable by name and city (easiest since you do not have to have a link)
• Add password protection (most secure if you want limited access)

You decide what feels right for your privacy and comfort.

If you make your registry private:

• It will not appear in search results.
• Only people with the direct link and password can access it.

You can change your privacy settings at any time.

Yes.

You can add, remove, or edit items at any time. Needs change, and your registry can
change with you.

Yes.

You can view purchased items within your account and manage acknowledgments
privately.

You may delete your
registry at any time through your account settings.

If you need assistance, contact our support team and we’ll help you through the process.

For anyone who wants to support a survivor:

• Visit their registry link
• All items are meaningful so choose any items from the list
• Share the registry with other who may want to help

If they don’t have a registry:

• Help a survivor start a registry
• Help share the link with those who want to help

If you prefer to shop without a registry:

• You can find some tips in “Caregiver Registry Guide”
• Choose a gift basket, gift box or gift card for well-rounded support. 
  

Support doesn’t have to be complicated. We’re here to help.

Salto Health is a curated support platform designed to make everyday life during cancer treatment and recovery easier to navigate.

Beyond medical care, there are daily realities - comfort, organization, practical tools, and the quiet desire to help.

Salto brings clarity and dignity to that space.

No.

Salto Health does not provide medical advice, diagnosis, or treatment. We focus on practical support and thoughtfully curated resources that complement medical care.

Always consult your healthcare team for medical decisions.

Salto Health supports:

• People navigating cancer treatment
• Survivors in recovery
• Caregivers and family members
• Friends who want to help but aren’t sure how

Support often extends beyond the patient - and we honor that.

Most registries are built for celebrations or a specific event.

Salto was created for a very different season.

Instead of focusing on gifts, we focus on practical, meaningful support during treatment and recovery. Reducing the mental load of searching and wondering what is needed, we offer items curated with lived experience in mind - so what’s shared feels useful, not overwhelming.

We’re filling the gap between “What do I need?” and “How can I help?”

Caregivers carry so much - often quietly.

Salto helps by:

• Reducing decision fatigue through curated essentials
• Organizing support from friends and family
• Creating clarity around what is actually helpful
• Minimizing repeated conversations about needs

When support is coordinated and thoughtful, caregivers can focus more on being present and less on logistics.

Salto Health does not manufacture, store, or ship products listed on the Site. All purchases are completed through third-party retailers and are subject to their terms, return policies, and warranties.

• Some products are purchased through trusted partner retailers (affiliate links).
• Some items are purchased directly on SaltoHealth.com and fulfilled by our vendor partners.

In some cases, Salto may earn a small commission - at no additional cost to you.

Our priority is always relevance, integrity, and usefulness.

Products are curated based on:

• Lived experience
• Survivor and caregiver insight
• Practical usability
• Comfort and quality
• Real-world functionality

We prioritize usefulness over trends.

Salto is building relationships with oncology practices, survivorship programs, and support organizations who recognize the importance of everyday care beyond clinical treatment.

We believe medical excellence and practical support should complement each other.

Yes.

We welcome thoughtful conversations with:

• Oncology centers
• Hospitals
• Survivorship programs
• Nonprofits
• Employer health programs

If you’re interested in exploring collaboration, please contact partnerships@saltohealth.com.

We are committed to protecting your privacy.

Registry visibility and sharing settings are controlled by you, and personal information is handled with care. Salto Health does not collect or store protected health information (PHI) as defined by HIPAA.

For full details, please review our Privacy Policy .

Yes.

Salto is shaped by community insight. If something made a meaningful difference in your experience, we welcome suggestions. Please send suggestions to support@saltohealth.com .

Salto was created by gold medalist and cancer survivor, Shannon Miller. It was born from lived experience and shaped by listening -  to survivors, caregivers, and families navigating the space between medical appointments and everyday life.

There is medical care.

And then there is everything around it.

Salto exists for that space.

Return policies depend on how your item was purchased.

• Items purchased through affiliate links must be returned directly to that retailer.
• Items purchased on SaltoHealth.com are coordinated through our support team in partnership with the vendor.

Most eligible items purchased directly through our site may be returned within 30 days of delivery.

View our full Returns & Exchanges Policy here: Returns & Exchanges

If your order arrives damaged or incorrect, please contact us within 7 days of delivery and include photos. We will work directly with the vendor to resolve the issue as quickly as possible.

For orders placed on
SaltoHealth.com, contact:
support@saltohealth.com

If you purchased through an external retailer, please contact that retailer directly.